Booking Policy
Cancellation
- Cancellation and rescheduling need to be made or notified atleast 7 days prior to booked date.
- Contact us at our hotline number: +60186684704 for any arrangement of cancellation or rescheduling.
Refund
- Any cancellation booking made less than 7 days will result in cancellation fees. A cancellation fee is the 100% payment made for the reserved services.
- Any cancellation of unavoidable emergencies (ONLY) will received 100% refund.
- If refund is required, please provide us your detail (Name, Order Id and Receipt of Payment) to customerservice@aqiqaharamain.com
- Any refund without official prove receipt of payment will not be attended.
- Refund process will take 5-7 working days to be processed.